Simple, straightforward advice on improving your position within the IT Service Support Management Tools (ITSSM) Magic Quadrant (MQ)

Get noticed in the ITSSM Magic Quadrant and increase your revenue.

If you can answer yes to any of these questions:

  • Are your competitors getting better results — even when their product is inferior?
  • Are you struggling to ‘move the dot’ in your MQ?
  • Do your references seem to say something different when they talk to you and the analysts?
  • Want to be included in this MQ for 2017?

We can help you, this is what we specialize in

We are a team of former senior Gartner analysts who’ve written and reviewed hundreds of Magic Quadrants such as the IT Service Support Management Tools MQ. We have an in-depth understanding of the factors for Magic Quadrant success and are uniquely placed to give tangible advice that will add value when responding to the ITSSM Magic Quadrant.

Looking to get into this MQ
Looking to improve your position
Our clients tell us that we really help them in this area.
Rating for Magic Quadrant

“The team at The Skills Connection is first-class. They are easy to work with, have an incredible knowledge of the industry, are quick to react, and really want to make an impact for your company. I would recommend them to anyone.”

We often hear these challenges and understand that it can be really frustrating

How we help?

  • Use our extensive experience as former Gartner analysts to make sure your IT Service Support Management Tools Magic Quadrant responses are the best they can possibly be to ensure success. See: Move the dot in the right direction.
  • Deliver the best possible submission, by delivering a best-practice-driven survey response, a best ever briefing by delivering a differentiated essential story, backed up by evidence, great references and, as appropriate, a memorable focused demo.
  • Make sure your references actually improve the result.
  • Get the analyst to see your company/product/service as it is today and not as it was in the past. More: How to improve analyst engagement.
  • Clarify and articulate your company’s vision in a way that aligns to the way in which vision is measured by Gartner.
  • Get your company into the Magic Quadrant for the first time.
Find out more

Companies listed on the Gartner’s ITSSM MQ 2015-2016 include:

Companies listed in the IT Service Support Management Tools Magic Quadrant include: Spiceworks, Vivianto, Samanage, Wendia, OTRS, HP (Hewlett Packard), Axios Systems, EasyVista, Cherwell, Frontrange, BMC, Sunview Software, Itinvolve, Microsoft, IssueTrak, Monitor 24-7, Dell Kace, Nilex, SysAid, TOPdesk, Omninet, Citrix, Hornbill, ServiceNow, ManageEngine, LANDesk, IBM, CA, Absolute Software, HEAT Software

Access the Magic Quadrant document